Terms and Conditions

These Training Terms and Conditions (Terms) apply to workshops, masterclasses and training to be supplied by Amethyst Training (we, us, and our) to the entity procuring the training for its personnel or other nominated participants (you).

Delivery of workshops, masterclasses and training
All sessions will be held on line via Zoom unless otherwise stated. A link will provided by Amethyst Training for you to use not less than 24 hours before the training date. Please ensure you have an adequate wifi connection and are able to be fully present during the sessions.

If possible use a laptop or desktop computer. A smaller device will also work but may effect the quality of your experience or be be less reliable.

You may have better audio with a headset and microphone as well as offering more privacy. Please ensure you are in a quiet area so that background noise does not impact other training participants. Make sure your microphone is in working order so you can engage in the group discussions.

All service provision will be live and no recordings will be made available of the event.

Payment and confirmation of service
Payment, where due, must be made in full to secure your place on a workshop, masterclass or training. A confirmation email will be sent out to the email address you supplied once payment has been received.

Refunds
All of our workshops come with a 14-day money-back guarantee from the time of booking. A request should be made within 14 days of enrolment and sent to lydia@amethyst-coaching.co.uk We will refund the course fees minus an administration charge of £20. The cost of any workshop material provided as part of your course will also be deducted as these cannot be returned. Should this 14-day period have expired we, the company, have no obligation to return any monies paid for course materials. However, we are happy to transfer any monies paid to another workshop date for you.

Cancelations
We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons. You expressly agree that the company cannot accept any liability for loss or damage arising out of such cancellation.

We reserve the right to refuse or cancel your order if fraud, an unauthorised or illegal transaction is suspected or default of payment on instalment options.

 In the case of a workshop being cancelled, you will be offered an alternative date with in 6 months of the original scheduled date . If no date is available a refund will be offered minus the cost of any workshop material that has already been provided as part of your workshop.

Intellectual Property
The Service and its original content and materials are and will remain the exclusive property of Lydia Walker, Amethyst Training. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Lydia Walker. Any copying of workshop materials or adaptation is strictly prohibited without prior permission of Lydia Walker.

 Liability
Our liability under or in connection with the Terms or relating to the training must not exceed the fees paid for the training session to which the liability relates. Without limiting the previous sentence, we exclude all liability for indirect, consequential or incidental loss or damage, or for loss of profit, savings, business, revenue, and/or goodwill, arising under or in connection with the Terms or relating to the training.

 Feedback, complaints and queries
Any queries or concerns should be raised with Lydia Walker as soon as possible or by emailing lydia@amethyst-coaching.co.uk

Privacy policy

Who we are
Amethyst Training is owned by Lydia Walker who is a member of ANLP, Association of Coaching and IEMT Association of Practitioners.

Contact details: lydia@amethyst-coaching.co.uk

Tel: 07539 436127

What data do we collect

Our company collects the following data:

·       Personal identification (Name, address, email address, phone number)

·       All personal financial data is collected by Stripe. Liability for the storage and security of this data lies with them.

How do we collect your data?

  • Register online on the website

  • When you request to sign up for more information about our services.
    Book our services

  • Complete a customer survey or service feedback on our message boards, social media or via email

  • Use or view our website via your browser’s cookies

How will we use your data?

  • Contacting and engaging you after you have registered your interest on our website, social media, via email or telephone.

  • Keeping you informed about our services and any new developments or offers over email that we think you may be interested in.

  • Newsletter communication via email 

    How do we store your data

  • Your data in written form will be stored in a locked filing cabinet within a secure building.

  • Your data stored on a laptop will be held in a secure software system.

    Data subject rights
    This is the rights available to individuals in respect of the processing:

  • The right to withdraw consent

  • The right to lodge a complaint with a supervisory authority

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

Rights related to automated decision making including profiling

Retention of your data
We keep your data for as long as you use our services and up to 3 years afterwards. This is a requirement of our insurance policy.

Cookie policy

What are cookies?
In a nutshell, cookies are tiny text files that store information on your computer about the web pages you visit. They aren’t programs and they can’t harm your computer.
Cookies help websites remember you so things run smoothly. They let you add items to a shopping cart, and they can keep you logged in to sites where you have an account.
Cookies can also be used to collect demographic information so companies can better understand the people that use their website.
Typically, they only contain two pieces of information; a site name and a unique user I.D.

How do we use cookies?
We use cookies to improve your overall experience of using our website. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookies terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for a set period of time.

We also use basic Google Analytics (any cookies beginning with _ga). These allow us to collect anonymous information about how visitors use our website including what devices they use.

How do I manage my cookies?
You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our site. You can find out how to manage your cookie settings here.