Privacy policy

Who are we

Amethyst Coaching and Training is owned by Lydia Hasson who is a member of ANLP and Association of Coaching.

Contact details: lydia@amethyst-coaching.co.uk

Tel: 07539 436127

What data do we collect

Our company collects the following data:

  • ·       Personal identification (Name, address, email address, phone number)

  • ·       Notes taken of topics discussed in session

  • All personal financial data is collected by Stripe. Liability for the storage and security of this data lies with them.

How do we collect your data?

·       Register online on the website

·       When you request to sign up for more information about our services.

·       Book a session for our services

·       Complete a customer survey or service feedback on our message boards, social media or via email

·       Use or view our website via your browser’s cookies

How will we use your data?

  • Contacting and engaging you after you have registered your interest on our website, social media, via email or telephone.

  • Keeping you informed about our services and any new developments or offers over email that we think you may be interested in.

  • Newsletter communication via email

 

How do we store your data

·       Your data in written form will be stored in a locked filing cabinet within a secure building.

·       Your data stored on a laptop will be held in a secure software system.

Data subject rights

This is the rights available to individuals in respect of the processing:

  • The right to withdraw consent

  • The right to lodge a complaint with a supervisory authority

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

Rights related to automated decision making including profiling

Retention of your data

We keep your data for as long as you use our services and up to 3 years afterwards. This is a requirement of our insurance policy.

Cookie policy

What are cookies?

In a nutshell, cookies are tiny text files that store information on your computer about the web pages you visit. They aren’t programs and they can’t harm your computer.

Cookies help websites remember you so things run smoothly. They let you add items to a shopping cart, and they can keep you logged in to sites where you have an account.

Cookies can also be used to collect demographic information so companies can better understand the people that use their website.

Typically, they only contain two pieces of information; a site name and a unique user I.D.

How do we use cookies?

We use cookies to improve your overall experience of using our website. We may use both session ID cookies and persistent cookies. For session ID cookies, once you close your browser or log out, the cookies terminates and is erased. A persistent cookie is a small text file stored on your computer’s hard drive for a set period of time.

We also use basic Google Analytics (any cookies beginning with _ga). These allow us to collect anonymous information about how visitors use our website including what devices they use.

How do I manage my cookies?

You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our site. You can find out how to manage your cookie settings here.